Testimonials

Great job! Diagnosed the issue quickly and resolved it skillfully! Would recommend!!

Awesome detailing in work and have great patience

Alex was extremely nice and efficient! We needed some assistance with our plumbing and he was able to come to the house within 2 hours. Great service and will definitely... Read More! use again!

Jonathon is fantastic and knows his craft!!!

The Protex team was on time and were able to successfully repair our leak and loose faucet. The technician was professional, and thoroughly explained the work that was performed... Read More! and the cause of the problem. I definitely recommend working with Protex.

Thanks again Alexander Hayes and team for helping with this. This was a quick and fast response to resolve my issue.

Timely response and good customer service. Bring peaceful mind (no matter customer service, warranty manager, and field service team)

Good experience

Very nice people both on phone and the gentleman that came in to do the work. Thank you.

Exceptional Plumbing Service by Protex: Highly Skilled Technician and Excellent Customer Service Review: I recently had the pleasure of working with Protex, a plumbing company that provided exceptional... Read More! service for my brother's new house. They were responsible for the plumbing installation in the home, but unfortunately, there was an issue with the hot and cold water lines being reversed. However, thanks to their skilled technician, Jacob, the problem was promptly resolved. When my brother couldn't take time off work to meet Jacob, I volunteered to meet him at my brother's place. From the moment I met Jacob, he displayed a high level of professionalism and courtesy. He was punctual and introduced himself with a friendly demeanor, immediately putting me at ease. Jacob's expertise in plumbing was evident as he efficiently assessed the situation and quickly identified the issue with the reversed hot and cold water lines. He explained the problem to me in a clear and concise manner, ensuring that I understood what needed to be done to rectify it. Throughout the process of adjusting the plumbing, Jacob demonstrated exceptional skill and attention to detail. He worked diligently to correct the mistake, ensuring that everything was properly aligned and functioning as it should. His expertise and precision were truly commendable. Furthermore, I was impressed by Jacob's professionalism and customer service skills. He patiently answered all of my questions and addressed any concerns I had regarding the plumbing system. His friendly demeanor made it easy to communicate with him, creating a positive experience overall. Overall, I am extremely satisfied with the service provided by Protex and specifically by their technician, Jacob. The company's prompt response to rectify the plumbing issue and Jacob's outstanding skills and professionalism exceeded my expectations. I highly recommend Protex for any plumbing needs as they have proven themselves to be reliable, efficient, and dedicated to delivering top-notch service.

I deliver there for my work

Very professional and courteous employee.

Eddie was great he fixed the problem and took the time to explain water system

Awesome service by John, taking care of our problems we encountered. Very satisfied with the service.

Did a great job!!!

Never again would i choice a different company. As long as i live in Hutto i will continue to employ the protex team. Always answer and always there when i... Read More! need them.

Protex was the warranty contractor for work on my new home. Tom was prompt with requested replacement of a product & did first class work - repairing previous work... Read More! not done correctly. Thank you Protex.

After dealing with other plumbing companies all my life. Protex is absolutely the best. Quick response time, super friendly, and the cost was way less than I thought... Read More! it would be. Protex is the best in the Austin area. Highly highly recommend the guys. I called the owner (Dale) and told him how impressed I was!!! Tom Hickman-Georgetown

Race was an extremely courteous professional with expert knowledge about what he was doing and communicated it effectively.

I recently had a fantastic experience with Protex Plumbing & Mechanical, LP, and I just had to share it! As an Amazon delivery driver, I faced a challenging situation when... Read More! extreme heat made it unsafe for me to continue delivering. Thankfully, I had a stop at Protex, and their kindness truly amazed me. Despite being out in the scorching heat, Protex offered their lobby as a shelter for me to cool off. The moment I stepped inside, I was greeted warmly by their staff, and they even provided me with ice-cold water and soda to help me rejuvenate. I felt so valued and cared for, and it made me realize just how wonderful it must be to be their customer. I want to express my heartfelt gratitude to Protex for going above and beyond to assist a delivery driver like me. Their generosity and genuine concern made a significant difference in my day. It's moments like these that remind me of the incredible connections we can create, even in unexpected situations. Thank you again, Protex, for your exceptional kindness and support. You have certainly left a lasting impression on me, just as I am sure you do for your customers. Keep up the amazing work! Sincerely, Tim, and Amazon

I can't say enough good things about the ProTex team, both mechanical and plumbing. From design, scheduling to install, they're a team of professionals! Thanks for all you do!

Family run business and everyone is very professional

We could not be happier with the great customer service we just received from Sean (sp?) at Protex! We hardly ever leave reviews anywhere, but we had to this time.... Read More! Please call them. We will always call them in the future!

I personally have a good amount of new construction and service plumbing experience working at several companies on both sides of the industry, Protex is hands down the best plumbing... Read More! company I’ve had the pleasure of working for. Whether your a builder looking for contracting, a home owner looking for help with service plumbing, or a technician looking for a great and reliable company to work for, ProTex is the place to go!